The hotel offers amenities for your comfortable stay and unforgettable experiences
Excellent Assistance!
“I was truly impressed by the really good service provided when I needed help arranging transportation. The hotel's assistance made my arrival seamless and stress-free.” view full review
Easy Parking Access
“Parking at the hotel was a breeze, with ample space and easy access, making my check-in process much smoother.” view full review
Comfortable Stay
“The room was meticulously clean and well-equipped, making it a perfect haven to relax after a long day of travel.” view full review
Relaxing Amenities
“The spa facilities were fantastic, providing a peaceful retreat with several options for relaxation after a busy day.” view full review
Transfiguration of our Lord Roman Catholic-Parish in Atyrau
2.1
km
Museum
Historical-Regional Museum
2.2
km
Zhyl-gorodok
2.5
km
Azattyq 9B
Atyrau National History Museum
3.6
km
church of the Nazarene
4.1
km
Park
Leisure Park
4.6
km
Aru plaza
4.6
km
Nearby
Manjali Mosque
140 m
Strike Bowling
290 m
Restaurants
Chablis Food & Wine
360 m
Kulmanova St.
Samruk Restaurant
320 m
Satpayev Street 17 Inside Mall Atyrau
Fudzi
640 m
Satpaev 48B
City Brew
710 m
20
Traveler's Coffee
990 m
Kulmanova St.
Reviews and Ratings
Feedback from previous guests about their experience.
76%
liked the hotel and would stay again
spacious rooms
convenient location
communication skills
dining variety
7.6/10
Very good
Rooms
8.3
Location
8.3
Service
7.9
Dining
7.0
Guest reviews
7.6/10
based on 10 reviews
8.1
8.1/10 based on 366 reviews
Scott
United States,
May
2024
7.4/10
Staying at this hotel was a mixed experience. The service was generally good, although some improvement in communication skills could enhance the overall experience. The location is convenient, especially for those interested in exploring shopping centers and restaurants. The dining options varied, with some areas needing improvement, but the facilities were satisfactory overall.
Rooms
9.0
The rooms were very spacious, tastefully decorated, and well-equipped with modern amenities like flat screen TVs, turn-down service, and comfy beds. They were very clean and luxurious, meeting the expectations of an international chain hotel.
Service
7.0
The service was generally good, with staff always on hand. Some improvement in communication skills could enhance the overall experience for guests.
Location
8.0
The hotel's location was convenient for walking to shopping centers and restaurants, making it a suitable choice for travelers interested in exploring the area. It is situated in the bustling business district of Atyrau, offering easy access to key attractions and amenities.
Dining
6.0
The dining experience had its ups and downs, with some areas needing improvement. The selection was decent, but there is room for enhancement in certain aspects.
Facilities
7.0
The hotel's facilities were satisfactory, offering the necessary amenities for a comfortable stay. However, some areas could be improved to enhance the overall guest experience.
spacious rooms
communication skills
Frank
United States,
May
2024
7.6/10
My stay at the hotel was pleasant overall. The rooms were large and clean, ideal for basic business trips. The service was friendly and helpful, offering a range of amenities. The location was convenient, providing easy access to shopping centers and restaurants. The dining experience was satisfying, with a variety of options. The facilities were well-maintained, enhancing the overall stay.
Rooms
7.0
The rooms were exactly what I expected for a basic business trip - spacious and clean.
Service
8.0
The service was friendly and accommodating, making my stay enjoyable.
Location
8.0
The hotel's location in the center of Atyrau was convenient, allowing me to easily access shopping centers and restaurants.
Dining
7.0
I enjoyed the dining experience with a mix of traditional Kazakh cuisine and other options, though the variety became a bit repetitive after a while.
Facilities
8.0
The facilities were well-kept and added to the comfort of my stay.
Convenient location
Limited dining variety
Billy
United Kingdom,
March
2024
7.8/10
The hotel offers clean and spacious rooms with all the amenities one would expect from an international chain, without any glitches. The service is polite but guests may feel pressured to join the loyalty program. Its convenient location near shops and restaurants makes it a great choice for travelers. The dining experience is good, offering a mix of international and local cuisine, although it may become repetitive. Overall, the facilities are well-appointed and cater to guests' needs.
Rooms
8.0
The rooms are well appointed and quiet, providing a comfortable stay.
Service
7.0
The staff is polite, but there may be pressure to join the loyalty program.
Location
9.0
The hotel's location near shops and restaurants is very convenient for exploring the area.
Dining
7.0
The dining experience offers a nice variety of international and local cuisine.
Facilities
8.0
The hotel provides the necessary facilities for a comfortable stay.
Ivan
United States,
January
2024
7.8/10
The hotel offers rooms perfectly fit for business trip purposes with luxurious bedding and amenities expected from an international chain. While very clean, they come at a higher price for similar quality available elsewhere. The service, though not at the level expected for this category, is very nice and responsive. The location, in the heart of the booming oil and gas industry in Atyrau, is very convenient and central to the city. The dining options boast a nice composition of international and Kazakh cuisine. The facilities are satisfactory, with various services available for guests.
Rooms
8.0
The rooms are very clean, with luxurious bedding and all the expected amenities of an international chain. They are a perfect retreat for recovering from a busy day on a business trip.
Service
7.0
The service is very nice, although not at the level one would expect from this hotel category. The staff is prompt in assisting with requests and very child-friendly.
Location
9.0
The hotel is centrally located in Atyrau, close to shops, Dostek Village, and Ardagar Mall, making it convenient for guests. However, the weather during my stay was quite cold.
Dining
8.0
The dining experience offers a nice variety of international and Kazakh cuisine, including fresh fruits and cheeses. It's a good mix of flavors to enjoy.
Facilities
7.0
The hotel provides a range of facilities and services, such as room service, laundry, and airport shuttle, to enhance the stay of guests.
Sue
United Kingdom,
December
2023
8.4/10
The hotel offers spacious, clean rooms with nice bathrooms, ideal for basic business trips. The service is friendly and helpful, although a bit insistent on the loyalty card program. The location is convenient, close to shopping centers and restaurants. The dining experience is solid, with a good selection of international and Kazakh dishes. Overall, a good value for money choice.
Rooms
8.0
The rooms are what you can expect for a basic business trip, pretty large and well-equipped.
Service
9.0
The service is friendly, always smiling and ready to assist.
Location
9.0
The location is very convenient, close to shops and restaurants, between the airport and city center.
Dining
8.0
The dining offers a nice composition of international and local cuisine, including an omelette station.
Facilities
8.0
The hotel facilities are solid and meet the needs of business travelers.
Nicholas
United Kingdom,
December
2023
7.8/10
The hotel is located in the central business district of Atyrau, Kazakhstan, offering a convenient and central spot with the opportunity to walk to various shopping centers and restaurants. The rooms are clean, though not overly spacious, and feature a very comfortable bed. The service is polite, but there can be some delay during busy check-out times. The dining options, with a mix of international and Kazakh cuisine, are satisfactory but can become repetitive. The overall value for money is decent considering the location and amenities.
Rooms
8.0
The rooms are clean, not overly big, but come with an incredibly comfortable bed.
Service
7.0
The staff is always very polite, though there can be delays during peak check-out times.
Location
9.0
The hotel is very central to Atyrau, Kazakhstan, with easy access to shopping centers and dining options.
Dining
7.0
The dining options offer a nice mix of international and Kazakh cuisine, but variety can become limited over a longer stay.
Facilities
8.0
The facilities are up to the usual Renaissance standard, providing a satisfactory experience.
central location
some service delays
Lucy
United States,
October
2023
7.8/10
I had a great stay at the hotel! The rooms were spotless, very spacious, and extremely comfortable. The staff was friendly and always ready to help, especially when I needed a taxi to the airport at 4 am. The location was convenient and well-equipped, though I wish the ashtrays outside were cleaned more often. The dining was good with a nice variety, but after a week, the options started feeling repetitive. Overall, a lovely experience with a few minor hiccups.
Rooms
9.0
The rooms were very spacious, spotless, and well climatized. They were quiet and well-appointed.
Service
8.0
The staff was always friendly and eager to assist, except for cocktail-making skills. They were great at arranging services like taxis and more.
Location
7.0
The location was handy for smokers but could improve on ashtray cleanliness. It was convenient for my business trip to Atyrau.
Dining
7.0
The dining experience was quite good with a nice variety, though it got a bit monotonous after some time.
Facilities
8.0
The facilities were in good condition and up to the level expected of a good hotel.
comfortable
ashtray cleanliness
Robert
United States,
August
2023
8.2/10
The hotel had clean, nicely designed rooms with reasonable bathroom amenities and a great sunset view. The service was polite and helpful, although there was a slight check-out delay early in the morning. The location was convenient for shopping and dining, with a few minor cleanliness issues in the smokers' area. The dining experience offered a variety of foods, including traditional Kazakh cuisine, but with additional charges for some items.
Rooms
9.0
The rooms were well-appointed, quiet, and on the sunset side, offering a brilliant ambiance.
Service
8.0
The staff knows their job well, and the service was super fast, although there was a slight delay during check-out.
Location
9.0
The hotel was convenient for shopping and dining, offering easy access to various attractions.
Dining
7.0
The dining experience included a variety of foods, including traditional Kazakh cuisine, but with additional charges for certain items.
Facilities
8.0
The hotel facilities were up to standard, providing everything needed for a comfortable stay.
Muriel
United Kingdom,
July
2023
7.4/10
I had a pleasant stay at the hotel with clean and spacious rooms, an incredibly comfortable bed, and friendly staff. However, the dining options were a bit limited. The central location was convenient, but the facilities were not very modern.
Rooms
8.0
The rooms were clean, spacious, and had the usual amenities.
Service
9.0
The staff was friendly and accommodating.
Location
7.0
The hotel's central location in Atyrau, Kazakhstan, was convenient for exploring.
Dining
6.0
The dining offered a nice mix of international and local cuisine, but with limited options.
Facilities
7.0
The facilities were decent but not very modern.
Clean
Limited dining
Paul
United Kingdom,
June
2023
8.4/10
I had a fantastic stay at this hotel. The rooms were modern, well-presented, spotless, and very comfortable. The staff was incredibly friendly and helpful, turning my stay into an excellent and memorable experience. The hotel's central location in Atyrau, Kazakhstan, near Dostek Village and Ardagar Mall, made it convenient for exploring the city. The dining options were good, offering a variety of pastas, meats, and salads. The facilities were top-notch and added to my overall enjoyment of the stay.
Rooms
9.0
The rooms were large, had a big TV, a nice bathroom with a good supply of towels and amenities, and were well-climatized, neither too warm nor too cold.
Service
9.0
The service was excellent, with very attentive and helpful staff offering assistance with organizing taxis and providing advice.
Location
8.0
The location was very central to Atyrau, with easy access to the Renaissance, Dostek Village, Ardagar Mall, and not far from the airport.
Dining
7.0
The dining experience was passable by international standards, offering a good selection of pastas, meats, and a fresh salad bar.
Facilities
9.0
The facilities were top-notch and added to the overall experience of the stay.
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